"Hotel didn't answer phone calls and didn't respond to messages. I ended up not going because I I didn't even know if they're open"

"No towels. Bad service "

"The hotel is outdated and is not cleaned properly. Had to change my room three times due to the windows being dirty, bathroom shower clogged, some balcony doors once opened could not be secured. We booked a one bedroom apartment but there were no crockery and cutlery which had to be requested. They said they could not provide any knifes for chopping or cutting. Beds were comfortable. The final room we chose had timber floors and was clean. The housekeeping was very obliging and when...