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"We stayed in the East Tower. Room was very dated and very beat up. Marks in walls, furniture and doors. No fan in the bathroom and no ability to change the room temperature. The suite rooms are not large and the pull out couch was so noisy we pulled it off the couch and placed it on the floor. Only one elevator was working during our stay and waits to go up and down were extremely (10-20mins) long. The hotel was obviously very top notch when it originally opened but it's well passed the time for upgrades; especially with the nightly rate. Pros were the pool and free/cheap parking. Fridge and Kettle in the room. Also great access to the Richmond Night Market and Skytrain."

"Did not use parking"

"A"

"Property was exceptionally clean. We loved the non-alcoholic night cap! The courtyard is wonderful and cozy for enjoying the outdoors, and great amenities overall"

"Amazing staff & service + clean room."

"Enjoyed being able to use the pool. The staff were all very friendly and the room was quite nice. One problem…the shower faucet knob was very hard to move, but it was quickly replaced when we complained. We also enjoyed the little breakfast place in the hotel…"

"Perfectly located and well appropriated hotel. Perfect for one night before cruise. It was nice to get off the plane and be right there to our hotel!"

"Excellent 5 days at this property. Location suited our needs perfectly. Amenities more than we’ve ever seen at a hotel and much appreciated. Restaurant next door was a plus snd very good."

"Very cool"