"The hotel exceeded our expectations by far: awsome staff- very friendly and immediate accomodations on any request,great location close to metro, free parking,room and furniture design alike at5+ stars resort, good variety and high quality of food at breakfast, spotless clean room! Special thank you for Carlos who helped us. His sense of humor made our days every time we are in/out of hotel. thank you all! amazing stay!"

"Hotel muy bien situado para hacer la ruta del románico del valle de Sousa, como era nuestro caso. Hay folletos con información en el vestíbulo del hotel. El desayuno es muy completo y variado y estaba incluido en el precio de la habitación. El personal es muy amable. Hay parking gratuito alrededor del hotel, zona segura y bien iluminada. Las habitaciones son grandes, camas cómodas, y con kitchenette (poco equipada de menaje pero no nos hizo falta, con lo que se podrá preguntar en recepción...

"When I arrived, there was no one at the front desk, so I couldn't go inside the hotel and check in. A staff member who worked at the restaurant came down and opened the door for me to wait. When the staff member then arrived and told me about the arrival situation, they didn't apologize for keeping me waiting, but simply said the hotel door was always closed. I stayed for three days."

"Sehr unkomplizierte und Kundenorientierte Kommunikation."

"overall its not bad....definitely good for a family however there's a few things I would like to mention that could have an impact for others wanting to book same place. 1. It's not the holiday Inn, its two separate businesses using the same building...some floors have hotel rooms, some have appartment rooms...I haven't see the hotel rooms so I cannot comment on that however I can say it feels misleading when you head into the lobby and they have elevators that are much fancier yet they tell...

"Catia & Lamartine were exceptional receptionist! Very kind & helpful. Vivian was an AMAZING housekeeper! Very proficient and sweet. The property was very safe & in an excellent location. Close to several restaurants & grocery stores. Thoroughly enjoyed my stay! I will definitely return."

"Nice apartment in a quiet street but close enough to walk to the main areas. Bit of a squeeze for 5 adults but still plenty of plates and cutlery etc. Nice large hot tub for private use and the communal pool area was small but nice for some outside space. Unfortunately a few maintenance issues which have clearly been ongoing for a while with nothing done about them. The main ones being the drip dripping electric hot water tank, towels had been placed underneath to catch the drips but these...