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"The hotel is in a good central location to walk to and explore Citta Alta and Citta Bassa in Bergamo. Room conditions were good, it was spacious and clean. Sufficient closet space, which is beginning to be a problem at hotels. We enjoyed the breakfast buffet and had dinner at the rooftop restaurant. Wonderful evening view of the Venetian walls and Citta Alta. The one problem we had, and it is common to many hotels, insufficient number of outlets to plug in chargers (without unplugging the TV, etc), as well the inconvenient locations of some outlets. "

"Very comfortable hotel "

"An excellent hotel, everything you need was delivered to a high standard. The reception staff and all the staff were very friendly and exceptionally helpful."

" bartender was great"

"Excellent staff assistance and help. They speak good English and very friendly including staff at the bistro across the road which are very professional on their job. They really give you the best experience when staying there . "

"The hotel was cute, with good views from the restaurant. The staff was nice. It is up on the hill, so the town is not easily accessible. What is not listed, and should be, is how to get to the hotel. Uber, Lyft, public transportation was not an option for us. But, I called the hotel and they have a free shuttle. There was nothing on the listing as it would have been helpful to know. The shuttle is free and takes you to and from town."

"Easy parking on property, staff was great but dinner not very good, no wine selection. Super quiet and comfortable room."

"We love that our room had a balcony. The hotel staff were very helpful. The restaurant is independent and the staff there is not so friendly. We would stay there again. Plus, you can walk to the train station and the lake easily. We recommend! "

"Very nice room "