"very clean and nice hotel. No real downsides"

"Our second time staying at The Grand Magic and we absolutely loved it! Great hotel for families and excellent breakfast options"

"Das Hotel liegt gut. Das Frühstück war bescheiden und es gab immer das gleiche. Unser Zimmer war mittelmäßig gut - hat aber wenig Ablagemöglichkeiten. Die Dusche war in der Badewanne, man muss aufpassen das man nicht das Bad zu sehr nass macht. Das Bett war jedoch super und man konnte sehr gut und ruhig schlafen. Spa Bereich war eher so, dass man sagen wolle Bitte nicht. Eher ein 3 Sterne Hotel."

"Hotel abbastanza comodo per i servizi, con tanti servizi al suo interno e pulito. Il personale è gentile, però e' un pò rumoroso perché e' su una strada molto trafficata. Inoltre il letto matrimoniale era un pò piccolo e avevamo 2 letti aggiunti in camera che erano molto scomodi. "

"They downgraded my room because “they overbooked” even though I booked this room months ago and paid for it. Additionally, when I booked the room I requested a quiet room facing away from the street, and they gave me a downgraded room FACING the street. It ended up being quiet enough for us to sleep, but the principle of downgrading our room when we already booked and paid for a different room and then giving me the opposite of what I asked for was quite upsetting. Definitely won’t be coming...

"Good"

"Nice hotel and staff"

"Very helpful"