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"Room was very clean smelled good and staff was wonderful. Very inviting and helpful. "

"Great hotel ."

"Whole overall process and stay was great"

"Quiet room"

"The staff were welcoming and place was pretty decent and comfortable."

"Excellent overall experience"

"Stayed in the renovated part of the Brook and the updates are welcomed and well appointed "

"Our stay was excellent! The staff was very professional, courteous and kind. My husband and I were in Syracuse for a funeral, and the front desk representative was extremely hospitable, making sure my family was comfortable as we gathered in the lobby near the fireplace with our extended family after the funeral service. The hallways were quiet, and we had a very restful sleep. Our rooms were very clean and comfortable. Furniture was outdated, but it was not a problem for us. There was evidence of many other upgrades in the lobby: a fantastic coffee machine with complimentary coffee 24 hours a day. The breakfast was great and plentiful. Overall, we enjoyed our 2-day stay and if we need accommodations in Syracuse again, we will go back there! "

"Beautiful. Comfy. Amazing breakfast and tea bar"