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"Property condition I marked as a 4 only because the property was under renovations. The stay was perfect. Staff was amazing, breakfast was great with lots of selection. We used the public parking beside the hotel just due to heavy traffic out front of the hotel entrance but was extremely satisfied with keeping out vehicle there for the weekend… Great places to walk to in every direction around the hotel, very beautiful downtown core.. will definitely be back next trip to Cincinnati. "

"Unfortunately my son woke up with a bed bug biting his arm. This was a real shock. And now after reading other online reviews about this hotel it seems this is a known problem."

"One of the best recent experiences. The only complaint I would have would be that we were there a week and the staff were really inconsistent as to what and how much the room was serviced."

"Clean room and bed sheets helpful front desk attendant. Basic hotel. It was fine and sort of cheap."

"Front desk staff was barely a step above incompetence. Dreadful customer service experience."

"Interesting hotel, not much to the individual guest rooms. Common areas and Gallery was nice but small."

"No complaints"

"Great experience, friendly staff, clean room"

"I enjoyed this hotel very much, except that the fact that I had to walk all the way to the casino to get a coffee in the morning no coffee was offered in the hotel lobby. It seemed not very friendly and welcoming to me. Coffee is something everyone loves in the morning. You need a coffee station."