Find all hotels by Independent in Upper Sundon

"Air conditioning was not working in one of the rooms "

"The breakfast has always been provided as inclusive during the stay and i have been a regular for many years at this hotel. However it is dissapointing that this is no longer provided. It was never anything special but a pleasant and welcome reason to stay here. The staff are excellent and a re think is necessary"

"The room was too cold and not so clean for the days we stayed at the hotel and staff was not so helpful as we expected . I stayed at the same place last year and it was great however this time the experience was different because of poor service. "

"Room: Clean room, welcome cake and petals on the bed. Nice and modern with all amenities you’d hope to see. Only negative was that the room was very loud. We could hear everyone’s conversation extremely clearly as they walked past our room which did wake us up, especially as we were by the start of the corridor in room 47. Hotel as a whole: Grounds were well kept however very quiet. I assume the hotel is a venue for conferences and weddings as lots of function rooms. Staff: Staff were 50/50. Some lovely others not so warm. Other facilities: Pool we didn’t use. Restaurant not used. Breakfast was nice. A good selection for £10pp and open from 8-11 which we thought was very good, normally breakfast stops at 10 so this was nice to see. Bar was small, it wasn’t busy so it was okay but I could imagine it different if busy."

"Good parking and very clean property. However music from event hall was very loud until 11pm. Music carried on onto the 2nd floor about 3 am til about 5am. Awful night, none of us could sleep. No one yold us on check in that vreakfast was to be pre booked so imagine our surprise coming to breakfast with a child. Was a cery awful night with minimum sleep due to noise. "

"Room nice and clean"

"Great location, friendly staff and welcome. Lovely room with plenty of space. "

"central hotel to the hub where u can go to a bar within 1 min"

"was nice"