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"The pool was under maintenance."

"Far better option than our previous stay at a hotel at Edinburgh Airport "

"Room was too hot and the sign on the wall said the solution was to open a window ... fair enough, but when the airport is right beside a busy airport and road, it didn't make for a good night's sleep at all."

"We arrived on a late Saturday evening flight, ready to go to sleep. The plug on the wash hand basin did not work so the basin would not drain. Staff were very concerned and apologetic, but could not call a maintenance person until Monday morning (we were only staying 1 night) and couldn’t offer a change of room as the hotel was fully booked. A very disappointing experience and the weekend price was poor value for money. I expect better from HIE."

"I would have rated at 5 for most however.... I came down to the bar to find darkness at 2245. I asked the staff if it was possible to purc"

"Lovely hotel, rooms are good, but hotel is busy so do book restaurants early if that's really important for you. Food is good, staff are so friendly."

"The hotel was incredible. The food and drinks weren’t just the best we had while in the UK, but some of the best we’ve ever had worldwide. The consistency of all the drinks and meals was out of this world! Highly highly recommend. "

"Excellent stay and service, food was excellent with a good choice offered on the menu. The bar was also really good with several choices of beverages available, all were offered at reasonable cost."

"Nice hotel would definitely stay again all clean, all doors need replacing there very tired , good breakfast lovely staff bar area nice "

"The hotel is in a lovely building, but the decor in our room was odd and dated - it needed a bit of tlc and updating in our opinion. Lovely views of the city and beyond. We wish the blinds/curtains had been black out, as it got quite light in the morning. The big light in our room flickered a lot, so we couldn’t use it. Free parking was great. The room was cleaned each day and had basic amenities - kettle with tea and coffee, ironing board and a safe in the wardrobe."

"Really amazing stay over Christmas love it"

"Loving it"

"The staff was most helpful. The breakfast was very good with lots of options. We found our room clean and well appointed. We would stay there again."

"Beautiful gardens surround what clearly was a stunning manor house in its day. Met at reception by a cheerful helpful lass who soon had us booked in. Room was very dated and tired and desperately needed a full refresh. A questionable mark on the bed valance caused concern. The bath plug spun wildly and wouldn't seal meaning a bath was out the question. Saying that there was no shortage of hot water for a shower. We slept well enough and beds were comfortable. Breakfast was nothing short of a...

"It has small bar and very accommodating staff , breakfast is good for the price I pay.We managed to check in early as the room is available and we did had a good rest as we have an early flight. Location is walkable to prince st. And deans village but you can get a bus going to town centre."

"Very good, close to tram / train station for easy commute "

"Clean room, housekeeping is great. location is wonderful. Concierge is fantastic. The only hotel I'll stay in when I'm in Edinburgh. "

"Very good "

"Breakfast was fine. Staff is nice, but not super competent. Plumbing issue not addressed in a reasonable time frame. Double booked my room and had a stranger enter. They fixed it, and in the process voided my key. Had to keep reminding restaurant that i was registered for breakfast due to the room change issue. Great location. "

"The staff were absolutely amazing! I couldn’t say one negative thing about them. Very helpful giving directions etc unfortunately we had issues with the cleanliness of our room and had to change. One room had what appeared to be blood on the wall. Very disappointed as this hotel is supposed to be a 4 star."