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"Our recent stay at the Omni William Penn was largely fantastic—the kind of classic, high-end experience you expect from a historic Pittsburgh landmark. If you’re heading to an event at PPG Paints Arena, the location is unbeatable; it’s a quick, easy walk that saves you the headache of event-day traffic. The room was spotlessly clean with some of the most comfortable bedding we’ve encountered in a while. The bathroom was modern, with excellent water pressure, and a shower that actually feels like a luxury experience. We also grabbed a meal at The Tap Room on-site. The food was delicious and the convenience of staying in-house for a quality meal can’t be overstated. The only hiccup—which isn't a fault of the hotel’s service, but definitely a logistics "gotcha"—is the parking height restriction. The self-parking garage recommended on the hotel’s website has a 6'0" clearance. This effectively rules out most full-size trucks and many large SUVs. We spent about 15 minutes scouting nearby alternatives, but even the closest secondary garage topped out at 6'2". If you’re driving a larger vehicle, save yourself the search and head straight to the hotel’s valet. While valet is an additional expense, the staff was professional, quick, and handled everything perfectly. We would have simply brought a smaller car had the height restriction been clearly noted on the site, so hopefully, this helps the next traveler plan ahead! Despite the parking puzzle, we’d absolutely stay here again."

"The customer service on the phone & in person were absolutely excellent. The room was clean, the doors locked safely, and the bed was super comfortable. Clean as hell!! "

"On site breakfast was delicious many food and bars close by rooftop bar food and drinks weee excellent "

"Enjoyed our stay. Staff every friendliness "

"Room was clean and staff were helpful "

"Clean room, friendly staff. Fast check in"

"Everything was great and the staff was wonderful"

"Perfect location. Within walking distance of many restaurants, parks and University of Pitt. Rooms are clean and well maintained. Staff is nice and accomodating. "

"The staff was very responsive and respectful. The hotel itself is beautiful and very cleaned. I will be booking again during the tattoo convention "