Find hotels near Union Station Clocktower, Waterbury from SAR 255

"The front desk, Stephanie L went above abe beyond! I would stay here again because she made me feel like a VIP, as she did with everyone else who checked in. She is great and very professional with New Haven charm! Thanks Stephanie!"

"Breakfast was mediocre, rooms looked like red roof, nothing compared to what’s advertised & obviously a high theft area. Cameras outside weren’t plugged in and no one was able to assist me"

"The break fast was not fresh, the only the fresh of the 5 days I stayed was on Friday "

"The room was exceptional amidst the lack of firmness of the mattress and terribly soft pillows. The staff were pleasant, courteous and very accommodating. Breakfast was a plain 5/10..eggs, naah n oj ..yuck.... accommodations were a 8/10 pool great, hot tub great and gym useful"

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"Breakfast was excellent, beds were good and clean room. Elevator was not working, we have to use stairs all time, the room door lock was failing all time, shower temp control was difficult. Not the best experience."

"Goid complete breakfast, property was maintained , room was clean , but the hallway 2nd floor had a terrible bad fish smell! From elevators all the way down to end of hall to my room - terrible smell, i informed front desk- they dont have a clue- something fishy nasty smelling!"

"Quiet, clean, comfortable stay!! "

"The hotel and staff were very nice. One complaint is the beds were incredibly hard. I always heard Hilton Hotels had amazingly comfortable mattresses, but these beds were hard as a rock. I spent 2 nights there and my back is killing me, and I barely slept."