"We had the best time at Hotel Lago Grey - the staff were extremely helpful and it is set up to help you get the most out of your trip with the least amount of effort required. I only gave it 4 stars because whilst the view from the room is out of this world - some basic amenities like a kettle and provision of water were missing, and there was only one restaurant and menu of food options to choose from. However, the staff were super responsive and went out of the way to really help you. They made us feel extremely special with a handwritten note,"
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