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"It is actually a nice property but its attitude to guests is off the mark. The check-in instructions are complicated and officious. The door entry system is weird and puts you at the mercy of your phone's battery. They don't let you control the heating and warn against using too much hot water. They would charge you for the air you breath if only they could measure it. It feels like they would be happier if no-one stayed there. Perhaps the place is managed by Basil Fawlty?"

"Clean and good location good breakfast "

"Good location, great breakfast, friendly service, would stay again...."

"Nice hotel located in city centre, ideal if like ourselves your going to a local event. The rooms are clean and spacious and good value. The bed was lovely and comfortable. "

"Great value comfortable welcoming staff and swift check in. Fabulous restaurant and coffee lounge. Great location"

"Lovely Victorian atmosphere and Old World charm. One of Hull’s many hidden gems."

"Nice room. "

"Hopefully the refit with new ownership is on the cards soon "

"It was a last minute booking due to our original hotel cancelling the evening before the Coldplay concert. It was adequate, clean and comfortable however extremely overpriced and clearly the hotel was taking advantage of people visiting for the concert. I looked and tonight the evening after the same hotel room is 185 cheaper. "

"Nice & convient, great location & accessible!!! Clean & tidy rooms "

"The lady at reception was wonderful, she got us in a little early and she was very friendly. My daughter loved having an en-suite to herself, very clean and spacious. Would recommend "