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"Awesome eco friendly resort with excellent hospitality. Very nice and friendly staff. Will definitely recommend."

"Ary was truly a blessing on our first trip to Bali. Many thanks to him. The rest of the staff was also helpful, kind, and generous. We will be back for sure. Many thanks to all who helped us enjoy our stay. Job well done!!!"

"Our stay at Alaya Resort Ubud was perfect. The staff is warm and attentive. The food for breakfast was fresh and there were so many options both from the buffet and from the a la carte menu. Our room was immaculate and the ac kept us nice and cool. The pools were great and we also used the spa which was delightful. If you're looking to stay in Ubud you should definitely stay at Alaya Resort Ubud."

"Peaceful and relaxing 5-star hotel. Surrounded by nature with beautiful rice field views. Staff was very attentive and friendly. Spa was affordable and excellent service, as well as free activities at the hotel. Breakfast was buffet providing a good spread and variety of western and eastern food, however we felt the menu was the same every day with slight variations. Overall a great hotel that gives very good value for money."

"Poor communication from the unfriendly staff. We didn't get informed the stairs walking upstairs and down stairs are full of bird poos in the night and morning, my dad fall of from the stairs in the morning, luckily he didn't get serious injuries. After that my dad helped to clean the stairs with some towels, after all of that the hotel try to charge me the use of the towels today! We also met grumpy staff when we chick in, she wasn't very patient when we had one extra guests than the original booking. Overall beautiful place to stay unfortunately staff need to be better communication and more friendly to guests."

"Beautiful resort with amazing staff"

"A wonderful stay at Como Uma Ubud. The facilities are beautiful and well maintained. The staff were proactive and always professional, going above and beyond to make our stay special. We really appreciated their thoughtful touches and kindness. We’d rate it higher than 🌟🌟🌟🌟🌟 if we could. Thank you Como Uma Ubud!"

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"The staff at this hotel were very friendly and helpful throughout our stay. The rooms were good but could be cleaner as our garden facing balcony had some spiders webs. The amenities were excellent, we had a great experience at the spa on-site. The breakfast was delicious and they had many vegetarian options. I’d definitely recommend this hotel and looking forward to my next stay! "