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"The night when we are right the reception is that check our reservation she was very unprofessional it was raining we have a car and we asked for parking and she told us that they have parking but since the room was for one person we cannot park in there property I was trying to explain her that the reservation was made for two persons but she just ignore us the property is nice but they need to train their stuff better because she doesn't with customer service I read her zero I'm very disappointed.."

"No real communication at check in, didn't check my I.D or ask anything to verify it was me and my wife. Had to give I.D to get iron and when asking about A/C remote they asked for I.D even though they already had it. BIG one! room 408 is on a slant and you can feel it. "

"The room was clean and spacious. The staff was always greeting at the lobby. Didn’t use the laundry or went to the rooftop bar. I like the concept of an a small apartment that will keep you covered but I don’t like they don’t provide housekeeping service unless you request it (for an additional price) or until you check out. "

"We thoroughly enjoyed our stay at the Camino Real. It’s a beautiful property with excellent amenities and very friendly staff. Our room was spacious and the bed was very comfortable. We really liked the fact that there were several restaurants in the hotel to chose from. We particularly enjoyed Le Bistro for dinner (Italian). The breakfast buffet at La Huerta was good and the Tamayo Cafe was a nice option for a lighter breakfast, lunch or snack. The gym was also well-equipped. The hotel is very conveniently located across from Chapultepec Park and close to lots of shops and restaurants."

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"Clean room, great staff i did not breakfast there so i dont have an opinion "

"Beautiful, well-appointed room. The double-paned windows made it very quiet considering we were on the second floor and directly overlooking the square. Bed huge and comfortable and the only issue was housekeeping knocking at 8:45 on checkout day when we were trying to sleep in."

"Uno d los mejores lugares en el que me he hospedado hasta el momento. Definitivamente regresaría. La ubicación es increíble, el lugar muy bonito y acogedor. El personal es amable y atento. Y su comida con la vista en el rooftop es excelente."

"Very nice clean place and service was a great. The employees were very friendly and helpful with all our needs. We recommend this place."