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"Such attentive, friendly staff. Nothing was too much trouble and a great breakfast!"

"The landlady was charmed by and gracious and very helpful. Would stay again."

"I fell in love with Orkney and it was completely unexpected. I expected to like it just fine but I truly didn't want to leave. This hotel has comfortable rooms and a delicious restaurant that capped off our days of exploring."

"Staff was very accommodating. The large tub with jets was relaxing. The central location was excellent. Hot breakfast and selection was very good. We plan to come back. Highly recommend."

"Pros: excellent location right in front of the ferry to the outer islands; top-notch breakfast in the main hotel, especially the porridge and chia oatmeal pots; really friendly and helpful staff available 24-7 Cons: you are staying in the annexe of the main hotel and that’s not clear from the hotel description which I know isn’t the hotels fault entirely but something to talk to Expedia about. This wouldn’t have been such a problem but upon arrival the shore building is a little worse for wear...

"Clean room and commons nice location."

"We had a great stay here. Located in a historic building and a stones throw from the cathedral so easy walking distance to Kirkwall attractions and easy access to roads for all parts of the island. Very friendly welcome and a tasty breakfast each morning. It is a historic building so stairs and corridors but clean and safe with a comfy bed, what more do you need? We would happily go back to Orkney and hopefully when we do we will be able to book the West End Hotel for our stay."