"The newer building where great two separate bathrooms. The pool however needs to put a limit of how many drinks people can have. There is also a staff member at the restaurant that wasn't to friendly. However overall all structure was great."

"It was urine smell in the bathroom which didn’t go They suppose to fix it before people come to check in Nothing was done to fix it"

"We loved the premises and the staff! The breakfast was really good and awesome to have. The views are amazing! The only problem we had was that we were in the middle of a heat wave and the ac was out of service! It would have been nice to learn about this before hand."

"The little apartment was so cute and clean! They even had little surprises for us in the fridge. The place was well located, and I would most definitely choose them again for my European travels. I loved having a high-quality coffee experience, too. They had a well-stocked Nespresso machine, which was a welcome sight after such a long trip from the US."

"Very clean and spacious room with decent laundry and a nice kitchen. Beds were clean and linen spotless. Very beautiful building, I loved the water dispenser in the basement with the sparkling water option. Definitely would stay here again. Staff was awesome and very helpful too!"

"Clean room. Staff was amazing and friendly! Breakfast was delicious. The place is super relaxing. Pool is bra. Rooms are SQUEAKY CLEAN and spacious! Would absolutely come back!"

"The room itself was fine. There is no elevator so we had to drag our luggage up the dark stair well. Apparently, there is a cooking school next door that gets quite loud when there are groups of people inside making pasta. They have no one at the facility so they can’t store your luggage. Just a few things we wish we knew before we got there."

"Check in got less then perfect bc the hotel isn’t staffed 24/7 which caused a little stress. But the staff was great and made a plan for us in case our train was late (it was). Fortunately the manager was still here when we arrived. Great staff, great room, AC!!!, and really comfy bed. Would definitely stay again!! (Note I dinged them on price - but price was pretty comparable to all hotels iirc - so maybe the ding was more about hotels in general vs this one specifically)."

"This hotel is so well located, just a few blocks away from all the places you want to visit in Firenze. Rooms are spacious, clean and well decorated. And the staff is incredibly friendly and helpful. I’ll definitely stay here next time!"

"First of all to check in you’ll have to take a number and wait in line in the sun at 37 degrees, then from the reception to the room you have to walk a very long distance, keep in mind I had my kid in her stroller plus our luggage and of course when we asked golf cart to drop us to room there’s none. The big shock was the room or studio call it whatever. One tiny Air condition in unit , so literally checked out after terrible 45 min there, at this point I didn’t care if I’ll get a refund or not...

"Great location, clean, comfortable, quiet, friendly host."

"Favorite hotel stay so far in Italy! Super gorgeous hotel and courtyard. Free washer in basement. The 1 bedroom apartment was big enough for 4 adults and then some. Staff was so helpful and kind. On site restaurant served a delicious breakfast. Location was absolutely perfect. Would come back!"