Top Highgate Independent in Tottenham

Park Plaza London Westminster Bridge

2/10 Terrible

"Booked a twin room and given a king. Messaged while out to get sorted, message not reads. They did send housekeeping in at 11pm when we got back but I ended up covering the duvets to speed things up. Shower has black mould - room 306. No excuse for that - park plaza / radisson have enough guests and should do the basics right. Not good enough"

Strand Palace Hotel

4/10 Poor

"The hotel is great good location, good rooms, excellent restaurant for both evening meals and breakfast. Unfortunately check in is an absolute joke, arrived at the hotel around 3.30 pm to be told the rooms we’re not ready and would not be ready for some time, after waiting for an hour we decided to eat in the restaurant, which was excellent, as we need to be at the theatre for 7pm and would need to shower and change first. Before entering the restaurant I went to to reception to enquire how much longer the rooms we’re going to be. I was told six minutes for one, and no time forecast for the other room. After eating back to reception to be told one room was ready but the other still was not, I asked to see the manager who told me it was my fault as I wanted the two rooms on the same floor, not great customer service and at no time was I offered a room on a different floor earlier,I told her if they could not for fill my booking they should have not taken the booking in the fist place, I just got sorry as a response , this is such a pity as the hotel was good on all other levels"

The Tower Hotel, by Thistle

8/10 Good

"Overall, I had a very pleasant stay and would rate my experience 4 out of 5 stars. The staff was friendly, welcoming, and always willing to help, which I truly appreciated. The main issue during my stay was that the air conditioning in my room was not working when I arrived. Since air conditioning was listed as an included amenity, I expected it to be available from the start. After reaching out through Expedia, the issue was addressed and fixed, and I was satisfied with the resolution. However, I did spend one day without AC before it was corrected. I also had my “Do Not Disturb” sign displayed, but staff knocked on a couple of occasions to restock the minibar and provide room service. While I appreciate the attention to guest comfort and the level of hospitality, I would have preferred that the Do Not Disturb request be fully respected. That said, the staff truly went above and beyond when I was leaving for the airport. My Uber rides kept getting canceled, and I was becoming very nervous about making my flight. The hotel team quickly helped arrange a taxi for me and reassured me that I would get to the airport on time. Their kindness, professionalism, and willingness to help during a stressful situation made a lasting impression and were genuinely lifesavers. Despite a few issues, the excellent service and care shown by the staff made for an enjoyable stay overall, and I would gladly consider staying here again."

Park Plaza London Riverbank

8/10 Good

"Very friendly and attentive staff. Comfortable bed and seating in room. Great location for exploring Westminster. Bus stops are right outside. Tube stations 10mins and 15mins away. Smell of drains from shower in room and tiles and shower head showing signs of their age and quite grubby. We would stay here again."

Zedwell Piccadilly Circus

10/10 Excellent

"Air conditioning was good. Clean spaces and room. Great central location."

Hyatt Place London Heathrow Airport

10/10 Excellent

"Full breakfast (buffet) was delicious. The room was clean and lovely."

Sofitel London Heathrow

2/10 Terrible

"Housekeeping trying to enter repeatedly starting at 7:00a was awful; I only booked the room last minute because of a flight delay so I may as well have slept in a chair in the terminal."

Royal National Hotel

8/10 Good

"This hotel is very big and belongs to a chain of "Imperial" Hotels in London UK. It is in a great location with good access a short walk to Russell Square tube station. Lots of very good restaurants, and parks in the area. If arriving at St. Pancras station, it is quiet a long walk pulling wheeled bags, so would advise taking a Uber or transferring tubes to get to the Russell Square station. The staff were very friendly and helpful with questions and providing directions. It would be nice if it was quieter and the had quiet closing doors, they slam shut. With the hotel being so big, you hear a lot of door closing at all hours."

Holiday Inn Express London Heathrow T4 by IHG

10/10 Excellent

"The building and room were very clean, bed was comfortable, and the service was excellent. The shower - while it had lots of hot water - had lower pressure, likely because of the shower head. Otherwise, the stay was perfect!"

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Strand Palace Hotel

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Zedwell Piccadilly Circus

Hyatt Place London Heathrow Airport

Sofitel London Heathrow

Royal National Hotel

Holiday Inn Express London Heathrow T4 by IHG

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