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Las atenciones del personal

Great location, the staff is friendly and helpful. The room was very comfortable and the foods and drinks were great. Highly recommend it.

All hotel staff was at all times friendly and professional. They even shared some details about the centuries old hotel.

An amazing place!!! Johann and gabby go out the way to make the whole experience personal and unique. The view is simply spectacular from every room-be it the bar, bedroom, living room or even the restrooms!!!!

The location

Everything was good.

Beautiful property. Beautiful people.

Super close to everything. Room was absolutely beautiful. The concert that was there was incredible.

We truly enjoyed our stay at Aviva. Rooms were really great with unique touches. The bed was probably the best I ever had. Great coffee service and lots of little lovely details. We were always addressed by our name and Adam went above and beyond offering advice. Best breakfast by far in the area. Still a little of the beaten path.

The rooftop view was spectacular! The help from the staff for arranging transport, guides, hiking trips, food recommendations, was over the top helpful and much appreciated! They know everyone and everything about the region. The location of the hotel in town is also very perfect. I can’t imagine staying anywhere else in xela

Beautiful place with a great view of the lake and a peaceful vibe.

This ia a fabulous old old hotel/monastery and museum, that is why I do not give a five in the condition but it was absolutely perfect for a one night stay going to the market. Paula the manager gave us a very interesting tour of the place and Manuel our personal attendant was very attentive, He built us a fire that lasted all night. The food in the restaurant was delicious, pure freshness and goodness. The hotel has a view of the very colorful cemetery. The market was steps away. Was...

Fue una maravilla quedarme aquí. Del momento en que llegué hasta que me fui, las personas del hotel me trataron de forma increíble. Muy atentos con el esguince que tenía, muy amigables, y pacientes con todas las preguntas que les hacía (era mi primera vez en Xela). El hotel es muy limpio, la cama cómoda, y es tiene un ambiente bastante calmadito. Descansé muy bien. Y por la cercanía al parque central, pude ver varias cosas, aún con mi pie malito. Next time I am in the city, I will stay here.

Breathtaking hotel.

Jenna's B&B was an excellent place to stay! The views here of the lake and the volcanoes were so beautiful and the place truly felt like home. Our villa was comfortable and clean. We were provided with fresh linens and fresh water daily. The staff was EXCEPTIONAL! Yvan and Andrea really helped us get our plans organized and helped us get around to the different towns, making plans for us while we were there. They are both extremely communicative and friendly and without a doubt helped to...

I had the most wonderful stay at Isla Verde, I only wish I could have stayed more than one night! The staff was so kind and generous to help in any way they could! The view is amazing... And I've traveled all around the world and have seen some pretty amazing views! The food was delicious and healthy- all grown organically on their property! In the short 24 hours I was there, I was able to enjoy sunbathing, a morning kayak trip on the lake, and squeeze in a few chapters of my book. I will...

Filtered water was amazing. Very nice staff. Super helpful with directions, transport, ideas on plans. Beautiful location.