"Great communication. Problem with the key card sorted really easily and quickly"

"Very convenient and spacious apartment - the only one on the 5th floor. Lovely to be able to sit on the balcony in the very hot weather, as the flat was quite hot. There is a fan but it wasn't particularly effective. Plenty of storage space, a huge TV and big living area. Comfortable bed. A few minor niggles - the flat feels a bit tired. Loose carpet in the hall, and loose floor tiles in the bathroom. The bathroom extractor fan did not seem to be working. Some of the venetian blinds were...

"Idea for what I was looking for. Mother and adult son could bond but also had privacy. The location was wonderful because I don’t mind walking!"

"The apartment had what was needed for a couple of nights stay although we couldn’t get the kettle to work so had to use a saucepan. The apartment smelled a bit fusty but was clean so is perhaps due to not being used all the time. The location was good for The Faversham so was convenient in that regard however, it felt like an area we would have been uncomfortable walking at night or walking alone. Bed was comfy and it was easy to check in and out."

"I booked this stay to go to a concert at the nearby Brudenell Social Club (5-10 minute walk) and it was the perfect choice. Excellent communication with the host made the check in process very smooth. I strongly recommend it."

"Booked a smart studio with them. Showed up to the address and it was closed.. signs on window etc with number to call but nobody answered or called back. Had to find another hotel."