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"We stayed the night without having any contact with the staff. The room key was in a lock box. The code was emailed to me. A steep staircase led to the second floor. The room was larger than I expected for a Japanese hotel in that price range."

"The first thing you should know is that this is not a hotel. It's an apartment with two flats, one on the second floor and one on the third floor, above a storefront about half way between the Ueno and Asakusa stations. That said, it's not bad as a rental apartment, and was a good fill-in for us when our Air BnB booking was cancelled on short notice. All of the communication with the owner was via the Expedia site - we never met anyone in person, but got check-in instructions via messages...

"Fantastic location!"

"Great place to stay near Shinagawa"

"very nice hotel, good service and good staff, Muslim friendly, for muslim don't forget bring bidet or empty cup or bottle"

"Had a pleasant 2 night stay here, staff very friendly. Note that it’s communal bathroom and showers"

"The name is exactly as it implies. It was a short but cozy stay. Would book again."