Timberland Vacations

"Lovely clean room staff was lovely "

"Staff: Welcoming, friendly, helpful, efficient and willing to go the extra mile. Executive Rooms 367 & 369: spotlessly clean and comfortable - good bed and choice of pillows but room a bit faded and dated - needs a bigger TV as distance from bed is too far for comfortable viewing. Lift out of action - not helpful - Best Western need to sort this pronto Spa & Pool: closed for refurb - needs sorting. Breakfast and Bar meals....good."

"Everything was excellent."

"Very good"

"We stay at this hotel 2-3 times a year as it's handy for visiting family. The staff are always welcoming and the rooms comfortable. The only thing we find is a regular issue is that there is always at least one item not available on the evening meal menu and this time is was more than one, which was a little frustrating. However, the food was of a good standard and the breakfasts are always excellent. Despite the warm weather, the room was fairly cool, so we were able to get a comfortable...

"Kelly the assistant manager was excellent. The quality of the cooked breakfast was poor. The site setting is lovely however the property does require some upgrading and perhaps a deep clean would be desirable."