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"The room I was given needed a fair bit of attention from the cleanliness of the bathroom,filling in the toilet roll and tissues Restaurant was ok but the food needed more variation.However the staff at the restaurant were very nice and helpful. Although it says there is a spa they mean it only offered massages. I feel Expedia could have done a better job with verifying all that is claimed in the description.I think it should be only a Two star rating. "

"Friendly staff, the restaurant has excellent dining options. "

"The staff here were incredibly friendly and helpful. They helped organise a fantastic driver Sajan to help with navigating the sights . Cooking in house great too. Having ladies to talk to helped me as a single female traveller. Thanks for all."

"Building is amazing perched on the hillside and the staff were lovely."

"Overall did the job, not exceptional but friendly staff always helpful. A little out of town but incredible views of the Himalayas. Breakfast was not a buffet for some reason, and no fridge/mini bar in room."

"Family friendlly, Delicious Breakfast"

"Good and affordable hotel with clean rooms. The staff is friendly and supportive. Location is easy to reach from main areas. Service was simple but satisfactory. Overall, a comfortable stay at a reasonable price."

"location"

"Clean room , staffs are good, by my side the hotel is best at budget friendly"

"The staff were great. The location was perfect and close to main Darjeeling mall. The floors in the room and multiple junctions in the lobby area are uneven which may cause discomfort and extra attention especially for elderly people."

"Was not aware that the hotel doesn't offer eggs or alcohol. They should have mentioned on their website, especially for international guests."

"The view from the rooms is exceptional. Being able to lay on bed and see the Himalayan Mountain range was the highlight. Staff were extremely helpful anf friendly. Thank-you we really enjoyed our stay and were fortinate to see the snow capped peaks most days."

"Spacious and comfortable property in a great location with excellent facilities. Room are well - maintained and the stay is very convenient and pleasant."

"A beautiful property with a calm and relaxing ambiance. The room was well - designed and extremely comfortable especially the bed. We had a wonderful stay and only wish it had been longer."

"I received outstanding service at this hotel, with everything handled smoothly, the stay feeling comfortable throughout, and the staff going above and beyond to make it a great experience."

"Helping Staff, best view from room, of an valley."