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"Room was spotless, well stocked, staff were lovely"

"Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son. Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic "

"Staff were frienly and attentive"

"Room was spacious and clean. Also all the staff were friendly"

"The property was nice inside but the room we had was in the old part wasn’t very clean a lot of dust furniture tatty curtains hanging off the rail water stains on ceiling paint all flaking on the walls in the window and a lot of cold coming from the windows really bad stains on the mattress but the towels and bedding was very clean left the portable heater on all nite to keep the room warm"

"Lovely stay"

"Friendly and efficient service and cleanliness of the room. The 15% discount on meals at the adjoining restaurant was an unexpected bonus.😋"

"Very gentile and delicious cookies"

"A very enjoyable stay. All good. Clean, comfortable room. Courteous and efficient staff. Varied menu and reasonably priced. "