Search Residences in Thompson Okanagan

"The cleanliness and friendly staff were 5 stars! The pool was okay, small swimming area however for teens the slide would be great! The breakfast was well stocked and the staff was lovely but the quality of food was poor. The waffle maker wasn’t hot enough so they didn’t cook, the pastries were very stale and the eggs tasteless. I expected more from a newer hotel!"

"Clean rooms , friendly staff! "

"Amazing staff, delicious food, accommodations were great. Would totally book again. "

"Overall property quality and cleanliness were not up to my standards. Some examples the shower curtain was moldy, baseboards were extremely dirty, exterior maintenance was not well kept. Pool area smelled moldy and hot tub looked green. Bed sheets and mattress protectors barely covered the mattress. Shower towels were tiny and ripped. Our room did appear to have newer carpet and tile in the bathroom but the coffee table top was extremely damaged and needed to be discarded. Staff were nice but overall it appears the property is given as little attention as possible to keep costs down even though it was mid range price for Kamloops. "

"No complimentary breakfast. Very limited channels available on TV"

"Pros: front desk staff were lovely, price was good, equipped with coffee maker/microwave and fridge, and the pool was great for a young child. Cons: the room was fairly rundown (they are currently under renovations but our room was older), the pool needs a deep clean and upgrades, the cleanliness of the room was not great (corners and edges of carpet showed dirt and debris) and stains on walls, and worst of all there were silverfish in the coffee bar area. The silverfish problem alone would give me pause in booking here again, not sure the pros outweigh the cons."

"."

"Lovely location but needs better attention to detail (like ensuring that the bath tub plugs actually work) and the AC was pretty noisy The staff were friendly and that was appreciated but a bit more training would be in order for better customer service. The food was disappointing both times I have stayed here. I don't think I will be back but the Resort has the potential to be an amazing location based resort if things were just edged up a notch....and that is a management responsibility."

"Very nice facilities near all the popular restaurants "