Find hotels near Theater Works, Hartford from SAR 329

"Pool was not open. Winter, didn't need ac"

"I travel frequently and am comfortable staying in modest hotels as long as they are clean and safe. Unfortunately, The Capitol Hotel in Hartford raised serious safety concerns and appears to be significantly misrepresented online. The property does not resemble the photos on Expedia. The exterior is extremely run down, and the covered entrance had large holes in the roof with exposed pipes and roofing material hanging down, giving the immediate impression that the building is poorly maintained. My daughter arrived around 11 PM after a late flight. When she entered the lobby there were multiple people sleeping on the floor and in chairs, and she overheard the front desk telling someone without a room that they could sleep in the lobby for the night. This did not feel like a safe or properly managed environment for guests arriving late at night. While the room appeared old but generally clean, the bed was two box springs with only a thin mattress topper instead of a proper mattress, which is completely unacceptable and clearly not what is represented online. The listing also advertises a fitness center, but the front desk confirmed there is no gym. The television only received one channel. These issues reflect clear misrepresentation of the amenities advertised on Expedia. When I arrived the next morning, I was so concerned by the property conditions that we immediately checked out and left. Travelers should be aware that the actual conditions of this property"

"Our experience was fabulous. This is a beautiful hotel. We will be back in a few weeks for another event. Thank you. "

"yes"

"Clean room"

"Great stay "

"Very clean, great location for concerts or sporting events. "

"I had wondered about the amenities. the coffee pot was not cleaned , actually had mold in it , and the carpet was lifting at one corner, where i kept tripping on it. I certainly appreciated the rest ! As it was during the turkey holiday and easy to find through downtown Hartford "

"Entered the unit. Started unpacking and found a prescription pill on the carpet. Not sure how that would not have been picked up by the vacuum. There was only one bath towel for two people. Bathroom sink looked like it was just wiped down. The chrome around the drain was dirty and could be wiped off with your finger. The light in the bathroom, although very bright had a thick layer of dust and bugs in it. The shower curtain had orange on the bottom which is mold. It is advertised as a lux boutique. It's more like a college co-op. There were people in the common area cooking early Sunday morning. They were so loud it woke us up. It was so convenient to the arena for the show we were going to, which was great. Blake did offer to move us to another unit but it was three blocks away. We knew we were getting snow that evening so we didn't want to walk further in the snow. "