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"Luxury hotel in a great location with truly kind and caring staff"

"The hotel is centrally located in the city of Derry with large clean modern rooms. The bar is essentially the pub next door, which is quite busy. There aren't any real hotel amenities eg lobby or gym, so i did find it tricky without room servi e late at night. Nonetheless in normal hours it is great and comfortable place to stay."

"Lovely visit! Great history and very kind staff."

"Kieran, the owner of the property is amazing. He runs a great B&B and it is welcoming and cozy. He’s like an uncle that welcomes you into his home and makes you feel special at every step. The only thing I would note and this is not a criticism is that there is no lift in the building for those that require one. I would stay here again if in Derry and will recommend it to anyone!"

"Lovely hotel in a regenerated area of the city. Good facilities. Only things that need improvement are staff customer service- waiters and waitresses are either young and clearly doing summer jobs or older staff where English is not their first language and I found either things asked for did not show up or staff didn’t understand. Also an electric charger for EV/ hybrid vehicles would be welcome."

"Overall a good stay. I would not rave about our experience there, but there is nothing truly bad about the experience."

"Excellent service and comfortable stay!"

"Brilliant town Derry friendly people Good 👍"

"About a 10min walk outside of the walled city, the inn was clean and quiet, with a simple room for a good rate."

"Serendipity house, lies about their amenities.  You cannot access the patio unless it’s breakfast for only 1.5 hours. There is NO lobby available for you to use. Additionally, there is NO RESTRUANT and NO BAR. They even listed it in the hotel room upon our stay, and neither were available, and the looks of it, they have not been available for quite a while. They do not care that they are lying. When you come you only have access to your room, so don’t plan on having anywhere else to hang out,...

"Clean room, big smart TV, nice bathroom. Breakfast was nice. Overall it’s a nice hotel apart from the bar restaurant area had very loud music with a singer all evening. It was so loud that the staff couldn’t hear us properly to take our order and ended up ordering the wrong food. We couldn’t hear each other speak and in the end had to go and sit out side."

"Plan on a lot of steps up to front door."

"I like the kitchen to make your breakfast and dinner. Quiet location but close to the central town."

"We absolutely loved our stay here. After multiple days of traveling, we felt like we could truly relax in this bright and spacious room. It was clean, comfortable, and perfectly located. We could easily walk to all of the hot spots. The owners were also very helpful and communicative. We had a walking tour on the day of our checkout and they graciously allowed us a late checkout. We want to return to Derry just to stay here again!"

"Good room, lovely and helpful host, super-fast internet, onsite parking, sumptuous vegan/vegetarian breakfast, value for money B&B."

"TLC needed, stay was ok at best information in room requires updating. No iPad in room to check in, but states check in on iPad. Not the cleanest stain on head board, dusty in many areas, inside draws need cleaning. "

"WiFi is not working properly otherwise all good"