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"The room was spotless staff were very friendly and helpful and a special thank you will go to Marta at breakfast she was so helpful and polite and friendly thank you Marta 10/10 "

"Everything clean, and simple. You have to judge this place for what you pay. Low price, minimal facilities but what you need. Very comfortable, very clean, shower and bed both very good. Location very central. Parked nearby. Will be returning."

"The hotel is very clean and comfortable. The staff are very helpful."

"Lovely little place to stay like home from home "

"Good service "

"This was a wonderful experience, very friendly staff who were always ready to help, offering glasses of chilled water in the spacious and well-furnished public rooms and alcohol in the evenings. We stayed in the large Shakespeare room, often used as a Bridal Suite. The spa is great, with a good sized pool, a jacuzzi and unusual sauna. Really good breakfasts served in bedrooms and at the nearby sister-hotel Milsoms. The fine dining at the main restaurant on the nearby River Stour was sublime,...

"Delightful stay at a charming hotel where the staff and facilities are second to none!! Will definitely be returning. 5 stars ⭐️⭐️⭐️⭐️⭐️"

"Lovely gardens around the property"

"The Gatehouse is amazing and the rooms 5 star. The receptionist was amazing pick us up and drop us off after lovely meal and drinks. Restaurant The restaurant staff were lovely and it was an extremely busy night for them. Starter was selection of cooked meats and wafers on wood board. Had steak with chunky fries and the sauce was amazing. Overall the food was star of the show. The lounge was quiet and classy the bar manager was a class act and great professional presence. "

"Lovely hosts and a very generous cooked breakfast with quality ingredients and big pot of tea plus lots of toast! Room was very spacious and comfortable with a balcony for warmer weather - lovely views to the other side. Decor is somewhat dated and bathroom could do with update but everything scrupulously clean, loads of hot water and everything very comfortable. Could not have asked for more."

"Very comfortable room & bed. Superb meals in the elegant Carrier drawing room. Slight downside in that we were kept waiting to sign in. Disappointing that mostly the flowers on display were artificial, despite having a cut-flower garden outside."

"Lovely service! Great location!"

"Such a charming and friendly place with excellent breakfast!"