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"How central it was and the layout was beautiful"

"We have stayed here before and wanted to come back. We booked a classic King and got the opportunity to bid for an upgrade to the Executive suite and got it. When we arrived, there were no Executive suites ready and they put us in a Signature suite instead at no extra cost. The staff here are so friendly and go above and beyond and made our stay so enjoyable. Perfect place to celebrate our anniversary."

"Jenny was courteous and helpful with our stay. The rooms were clean and spacious."

"Excellent location on the Quayside. Parking adjacent to the entrance £18 for 24 hours. Clean and tidy, breakfast was ok too. Definitely return , nothing not like."

"Kitchen good, shops within walking"

"Brilliant place, very quiet, 2 bedrooms, huge living room and 2 bathrooms, right near metro in a nice area. Clean and lots of storage."

"Quiet central-located hotel with unique design flair."

"This a brilliant hotel and could not fault it. The deluxe rooms were lovely and very comfortable. The buffet breakfast was really good and the items were hot and the area was immaculate with staff clearing away all the time. The location was perfect, very central and I would have no hesitation in staying again at this wonderful hotel. It is definitely a 4 star standard so well done to Maldron hotels"

"Perhaps because of its location, the environment is not quiet. It seems there is always a party going on outside. If you are the type who gravitate towards crowd, this can fit you well."

"Well positioned on the river, convenient location."

"Staff"

"Nice room with tea/coffee making facilities plus hairdryer,iron & board. The staff were very friendly and helpful especially at breakfast time. Breakfast was very tasty with plenty of choice and freshly made cooked breakfast to order. A very nice hotel and well worth a stay"

"Hotel was modern, clean with excellent facilities. Just a couple of pointers. The two rooms our family occupied had not main lights and one had a lamp and the other didn't. Other internal phone didn't work for room service so used hotel's internal WhatsApp to order. Breakfast was excellent and catered for all diets (including vegan and vegetarian)."

"Always one of our favourites. Staff are always amazing, restaurant and bar are beautifully done and the rooms are so individual to other hotels, they have personality and you feel fully relaxed."

"Location is brilliant, room was really comfy and staff were really helpful."

"Very spacious room. Bed could have been a little more comfortable but was adequate. Close to many walkable sites. The room access cards kept failing once or twice a day which was annoying but all the staff were helpful and friendly. Laundry was a pain as it was very expensive and had to be provided to them by 8am if you wanted it back the same day. We took an Uber to a coin laundry and it took an hour and was cheaper including the cost of the Uber there and back"

"Good location. Great parking. Room large and comfortable, with nice view. Breakfast was also enjoyable with a good choice"

"This is a lovely little hotel in a perfect spot to visit Newcastle. The staff were all lovely and were keen to make my stay as good as possible. My room was on the 2nd floor and there is no lift (which I knew but still overpacked!) so perhaps don't take one big suitcase like I did! The hotel is well maintained but is not "modern". It has everything you could want except if you stay at the height of a heatwave, there is no AC (i was given a fan which suited me but just a note). The bedroom doors...

"Staff lovely & helpful too. Hotel great location near station & all amenities. I would stop again"