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"How central it was and the layout was beautiful"

"First time we’ve stayed here , and being relatively local, visit Newcastle often. The hotel is classy and comfortable, with brilliant staff . A few minutes walk to the Glasshouse and located on the quayside with some great restaurants and bars nearby. Parking was easy with hotel reserved parking at the rear of the hotel. Without a doubt, this will be our first choice for overnighters in Newcastle."

"Jenny was courteous and helpful with our stay. The rooms were clean and spacious."

"Awesome place"

"Kitchen good, shops within walking"

"Brilliant place, very quiet, 2 bedrooms, huge living room and 2 bathrooms, right near metro in a nice area. Clean and lots of storage."

"Quiet central-located hotel with unique design flair."

"This a brilliant hotel and could not fault it. The deluxe rooms were lovely and very comfortable. The buffet breakfast was really good and the items were hot and the area was immaculate with staff clearing away all the time. The location was perfect, very central and I would have no hesitation in staying again at this wonderful hotel. It is definitely a 4 star standard so well done to Maldron hotels"

"Beautiful hotel with comfortable beds amazing views"

"Clean, central and a lovely breakfast could fault it."

"Staff lack of kindness and understanding of the need of their customers."

"Hotel was modern, clean with excellent facilities. Just a couple of pointers. The two rooms our family occupied had not main lights and one had a lamp and the other didn't. Other internal phone didn't work for room service so used hotel's internal WhatsApp to order. Breakfast was excellent and catered for all diets (including vegan and vegetarian)."

"Great original features in this hotel all staff are so welcoming breakfast deserves an award second visit with another already booked ."

"Always one of our favourites. Staff are always amazing, restaurant and bar are beautifully done and the rooms are so individual to other hotels, they have personality and you feel fully relaxed."

"Location is brilliant, room was really comfy and staff were really helpful."

"Very spacious room. Bed could have been a little more comfortable but was adequate. Close to many walkable sites. The room access cards kept failing once or twice a day which was annoying but all the staff were helpful and friendly. Laundry was a pain as it was very expensive and had to be provided to them by 8am if you wanted it back the same day. We took an Uber to a coin laundry and it took an hour and was cheaper including the cost of the Uber there and back"

"Staff lovely & helpful too. Hotel great location near station & all amenities. I would stop again"

"This hotel never disappoints, many stays over many years; great location by the Tyne."

"The Staff were very helpful and friendly. The room was very clean. The breakfast was very good."