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"We have stayed here before and wanted to come back. We booked a classic King and got the opportunity to bid for an upgrade to the Executive suite and got it. When we arrived, there were no Executive suites ready and they put us in a Signature suite instead at no extra cost. The staff here are so friendly and go above and beyond and made our stay so enjoyable. Perfect place to celebrate our anniversary."

"Jenny was courteous and helpful with our stay. The rooms were clean and spacious."

"Excellent location on the Quayside. Parking adjacent to the entrance £18 for 24 hours. Clean and tidy, breakfast was ok too. Definitely return , nothing not like."

"Kitchen good, shops within walking"

"Quiet central-located hotel with unique design flair."

"This a brilliant hotel and could not fault it. The deluxe rooms were lovely and very comfortable. The buffet breakfast was really good and the items were hot and the area was immaculate with staff clearing away all the time. The location was perfect, very central and I would have no hesitation in staying again at this wonderful hotel. It is definitely a 4 star standard so well done to Maldron hotels"

"Well positioned on the river, convenient location."

"Great place to stay, great location - walking distance to all amenities. Fantastic breakfast, friendly and helpful staff. Highly recommend."

"Staff"

"Hotel was modern, clean with excellent facilities. Just a couple of pointers. The two rooms our family occupied had not main lights and one had a lamp and the other didn't. Other internal phone didn't work for room service so used hotel's internal WhatsApp to order. Breakfast was excellent and catered for all diets (including vegan and vegetarian)."

"Always one of our favourites. Staff are always amazing, restaurant and bar are beautifully done and the rooms are so individual to other hotels, they have personality and you feel fully relaxed."

"This is a lovely little hotel in a perfect spot to visit Newcastle. The staff were all lovely and were keen to make my stay as good as possible. My room was on the 2nd floor and there is no lift (which I knew but still overpacked!) so perhaps don't take one big suitcase like I did! The hotel is well maintained but is not "modern". It has everything you could want except if you stay at the height of a heatwave, there is no AC (i was given a fan which suited me but just a note). The bedroom doors...

"Staff lovely & helpful too. Hotel great location near station & all amenities. I would stop again"

"Great hotel with wonderful staff. Fantastic facilities, very clean & inviting Bar & Restaurant. Can't wait to revisit!"

"The County Hotel is a beautiful old hotel that has been very well maintained. Breakfast is plentiful and the staff were great. Only improvement would be a better selection of toiletry items such as some lotion, shampoo and conditioner etc."

"Very handy for the stadium and student parents staying over. Only stayed one night for a nearby wedding so didn't really use any of the facilities. We moved rooms as club across the road is so noisy, it can be heard in the front rooms. Second room was a big upgrade and very quiet. Staff were very helpful in this respect. Avoided breakfast at £19.00 each and walked to the Greggs instead. Parked at the Temple car park which was very reasonable but not ideal if you are unable to walk too far or...

"Rooms were tired, reflected in the price I suppose but"

"Lovely staff lovely place / property "