Resorts in Tennessee

"Greet experience and close to a lot of things to do. "

"This was a horrible experience! When we entered the room it immediately felt dirty. The room had a strong musty smell and an overall unclean feeling that stuck to you. There was hair all over the bathroom floor and in the bathtub as if the room had not been properly cleaned at all. A fresh roll of toilet paper had not even been placed on the holder and there were pieces scattered on the floor around the toilet. We immediately reported this to the front desk. They did offer to move us to another room, but by that point we were already looking for other hotels. The staff did not seem apologetic and refused to refund both nights of our stay. After continuing to press the issue, they told us to contact Expedia for a refund. Expedia then contacted the hotel, and the hotel refused the refund request. I would strongly encourage potential guests to look elsewhere. The property advertises clean, upgraded rooms that look nothing like the room we were given. "

"I called ahead to schedule early check-in and when we arrived, our room wasn't ready and we had to wait an hour for a clean room. The valet was overpriced ($30 + tip/day) and there was consistently nobody at the valet stand. The pool was closed long-term for renovations while we were there and the fitness center door was locked when I tried to work out at 8pm, so amenities were non-existent. We also tried to schedule late checkout for noon, but were woken with the doorbell before 10:30am by housekeeping. Overall, it was a very disappointing stay for such a seemingly prestigious hotel. I will not be returning or recommending a stay to anyone I know traveling to Chattanooga."

"Great hotel. Close to Broadway, clean and great bar/rooftop. "

"Yes, the cleaning staff was thorough and very friendly when I ask for additional items."

"The room was very clean and spacious. The breakfast was very good and had a lot of options. We could walk to wherever we wanted. "

"The pool was having maintenance while we were there. Breakfast was good Rooms clean "

"Excellent location, rooms were great, pool and amenities were awesome, staff were all knowledgeable, helpful, and friendly. "

"Didn’t use"