"Everything was fine, clean, good parking. Short of a plug for the kitchenette sink and very noisy fall pipe in the shower room when our upstairs neighbours showered at 5.30 AM each morning (woke us thinking we had a leak). Apart from that, all good. Would certainly stay again"

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"The property was clean, including the bedding and towels. Kitchen and bathroom were equipped with all we needed. Short walk into the city where for the many restaurants. Parking was a challenge. The area where it was indicated we should park was very small, barely wider than the pavement, so the car would have needed to be parked alongside the garage rather than reversed into the space in front of the garage otherwise the car would protrude into the road. This we could not do as there was...

"The rooms were well prepared and clean. Location was very convenient for our needs during the stay. "

"The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel"

"We had a wonderful stay at this lovely cottage. Everything was spotless and beautifully presented, and the heating was already on when we arrived which made it feel instantly welcoming. The host communicated brilliantly throughout and made everything very easy. The cottage had every amenity you could need, with thoughtful touches like coffee, tea, biscuits, milk, and even board games. The location was perfect as well, right next to the pub. We wouldn’t hesitate to stay again!"

"The rooms were very close to the zoo and Black Country Living Museum. Check in was easy and we received the codes needed on the morning we were arriving. The bed was comfortable and a small amount of tea/coffee was provided. The only negatives are that it was a noisy location and the rooms could do with a deep clean."