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"The setting was like stepping back in time. The staff was stellar: helpful and kind. Food was a taste of authentic Fesee cuisine. Marvelous. "

"The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff. "

"This was the best Riads we stayed at. The staff were so friendly and helpful. They were gave us great tips for around the city and we enjoyed our conversations together. Our room was beautiful and the terrace had an amazing view of Fez. Highly recommend Riad Jamaï especially if it is your first time in Morocco! "

"The hotel is well situated along a wide boulevard with lots of restaurants, shopping, etc. in the area. The room was very nice and had a great view. What I liked was that it was across the street from a shopping mall that had everything that I needed - from dining, shopping, etc. There is also a McDonalds across the street. The staff was courteous and kind. Transportation is very accessible being along a busy boulevard. Thank you for a wonderful stay. "

"Good customer Service "

"Riad Mazar Fes is an oasis of calm and incredible beauty. The owner Hamid and staff were so kind and welcoming, giving us a tour of the exquisite palace (that’s honestly what it feels like) upon arrival, serving us delicious mint tea and breakfasts, and making helpful recommendations. We also dined in the Riad our first night and it was the best meal we’d had in Morocco. The rooms were spotless, comfortable and quiet and every bit as beautifully, intricately decorated as the courtyards. We loved waking up in the mornings to the gentle sounds of water in the fountain in the courtyard below. I don’t know if the photos of this place could ever do justice to how beautiful it is. Thank you to everyone at Riad Mazar for your genuine kindness and hospitality. Would stay here again in a heartbeat."

"The staff was awesome, especially Hassan. Very friendly and helpful"

"Ali was very hospitable and professional, provided excellent travel advise, and tasty cookies and tea upon arrival). Room was comfortable and amazing views from the roof top! Great location and very friendly staff. A+"

"Zahra and ghadir were wonderful. They welcomed us. They went all out for us. "