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" had an incredibly disappointing experience at I this hotel. I arrived at 8:00 AM and was made to wait four hours until 12:00 PM to check into a shared 4-girl dorm( I totaly understandbecause I arrived early ) . When I finally received my key and entered the room, it was completely dirty and unmaintained. Even the bed was not clean . When I brought this to the staff's attention, the response was completely illogical and unprofessional. Instead of prioritizing a cleaning or offering an immediate solution, I was told to "bring my stuff back down" and sit in the lobby for another three hours until 3:00 PM. It is unacceptable to expect a guest who has already waited half the day to vacate a room they have already checked into because the hotel failed to meet basic cleanliness standards. The lack of empathy and the "solution" provided were insulting. I would not recommend staying here if you value your time or expect a clean, professional environmt ."

"Great hotel to stay at if flying out of LAX. Great shuttle service to airport."

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"Property was fine but they don’t have in person front desk staff which was not helpful for my 75 year old dad. Would not recommend for low tech people."

"Room was clean and the location is a high selling point as we walked back and forth from Universal Studios several times. Room service is yummy, but kind of pricey."

"Enjoyed our stay at Rosevelt , dining was great and location ideal for seeing play at Pantages . Will visit again"

"Servicio al cliente deficiente, ingresa demasiado ruido del pasillo a la habitacion, reuido del drenaje de agua de las demas habitaciones se escucha dentro de la habitacion. A tal punto que parece que el lavadero estuviera abierto. Habitacion 526 Puntuacion de 1 a 10 le doy un 3"

"Left too early."

"The hotel is no"