"Friendly staff."

"Overall not a bad stay. My biggest gripe, as an American, is they advertise air conditioning but there is none in the entire building. That was not great overall. Fortunately it wasn’t crazy hot at night since you're in the mountains. But it’s one of the main reasons I booked it. But it was quite cheap and a good budget hotel. Clean room and friendly staff. It’s also much further to the market than I expected. Plan on taking a Grab. But the Grab was only about 48k dong. So not terrible."