"Welcoming staff. Warm in the room and bathroom. A powerful modern shower. Nice toiletries. A hairdryer. Tea, coffee, hot chocolate, water. A comfortable bed with high quality bedlinen, soft towels. We did not have breakfast, but it is available for £10.Bala lake is not far, we had breakfast in The Loch cafe - recommend!"

"Faultless in every way. Manager and staff all super friendly. Great room in a lovely area. I’d give 6 stars if I could. Thank you very much for everything."

"Clean room friendly staff but food not good "

"All facilities good and were clean and tidy. Decor appears a bit traditional and looses some attractiveness, This would not stop me from visiting again"

" amazing here, the staff are so welcoming and friendly. They go out of their way to look after you.."

"Great food and location Clean rooms and came with a fridge "

"Excellent value for money, fab staff, comfortable room"

"I spent a few nights at the hotel with my family of 4. The hosts John and Maria were very kind and helped us with everything. I can only recommend it to anyone with children or pets. "