"Room was dirty, no staff on site, low battery got me locked out of apartment for an whole night without refund and request for refund on rest of stay ignored. Security deposit apparently refunded but now having to chase it. False advertising that there's a bar, this is no longer open, zero drink or food available on site The place should be closed down"

"Great central location"

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel"

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Overall we had good experience. The house was itself very nice and spacious but needs some maintenance. We booked the whole property so all rooms were available but needs some proper cleaning and good maintenance unless it’s very pretty house. We had 1 night stay and good time."