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"Great room size, layout, and decor Comfy bed Dog friendly with great treat box Good amenities Great location Helpful and friendly staff"

"Malmaison is such a cool concept. We loved that we walked almost everywhere in Oxford. The room was comfortable in general but the bathroom shower is quite small and somewhat uncomfortable. The bathroom was large enough to hold a much larger shower. Even with this minor issue, we would stay here again. "

"Nice hotel, great location "

"This is a lovely hotel. It's well placed for a visit to the Cotswolds. There is a large car park, check in was easy and our room was so nice, overlooking the lake. Breakfast was good, a self service buffet with lots of options. All the staff we encountered were friendly and helpful. We've stayed here several times and it never disappoints!"

"Room was lovely. We paid for breakfast but then changed our mind and they reimbursed us easily for it. The pool was a bit disappointing since there were classes on so it was noisy but we still enjoyed the swim/ hot tub. Thank you. "

"Nice place, very friendly staff. Getting updates I think. All is good. "

"We stay here every year. It is always clean, welcoming, convenient and the food is amazing! "

"My fiancé and I spent 2 nights at Cheltenham Chase last weekend. Having read a few mixed reviews I was a little hesitant to book but went ahead and prepared for an underwhelming experience. However my fiancé and I were very pleasantly surprised and honestly our experience significantly exceeded our expectations on a number of levels. The room was a good size, king or super king size bed and comfortable mattress. Clean and basically well equipped. A lovely countryside view whee ref. Looking above the car park. We had 2 evening meals and 2 breakfasts. All delicious and hot. The spa area was clean and not crowded at any point. At times a little busier than others but some very quiet periods. Absolutely loved the pool temperature, and use of the jacuzzi, steam room and sauna. All great temperatures for me. Shower facilities all good. We paid a very reasonable price, a little reduced via a hotel app. Lots of friendly and helpful staff. The only obvious improvements we would have asked for would have been automatic provision of robes, more information in the room regarding meal options and other info about available services and facilities etc and more info offered at the desk as we arrived. Overall a great stay and I’m hoping to set up a membership to be able to use the spa facilities regularly which I found incredibly relaxing 👍"

"Friendly, helpful staff, good food and beautiful room. I would definitely stay here again! "