Search Chalets in Swilland

"Very relaxing short break with friendly, attentive staff and good food at all meals."

"Everything was great would definitely recommend "

"The hotel was generally comfortable and cosy. I enjoyed my 4-night stay but was disappointed by the cleanliness of the restaurant, including floor, tables and chairs. Only on the Monday morning did I witness a friendly, competent member of staff making an effort to improve and maintain the restaurant’s cleanliness. No matter the time of day, the restaurant floor was repeatedly found unvacuumed. In the room, the toilet bowl was clean, but the rim had not been cleaned for sometime. Overall I would return to the hotel as my stay was comfortable, but I hope the cleanliness would have been improved. "

"Breakfast was very good and freshly cooked. Plenty of choice with continental breakfast too. Room was clean but a little tired in places. The shower head needed descaling but bathroom was pretty clean. The pool, jacuzzi, steam room and sauna were all an added bonus to our stay and very clean as well. The staff were exemplary. Very polite, helpful and courteous. The hotel is set in beautiful grounds and is very ornately decorated and furnished. A great base for exploring Suffolk. "

"Clean room & environment "

"Great welcome and hospitality. Clean bright room. Great value. Close to amenities and a short walk to the sea "

"Fan went off every 20 seconds during the night, wasn’t aircon as that was switched off so not sure what it was but kept me awake all night. Door didn’t lock properly when vacating the room. Tried about ten times. Eventually got it to lock, but when I was inside the room had to put a chair against the door as I was unsure if it was locked from outside as I was a lone female traveller. Normally stay here for work but won’t be staying again. "

"Friendly and helpful staff "

"A very tired hotel, rooms & spa facilities. Bedrooms are in desperate need of refurbishment. Our sink & bath didn’t drain. The hand soap dispenser didn’t work. The spa is exceptionally tired. Mould around the sinks. Breakfast had a good selection but it had all been sat out for some time. Overall, a disappointing stay I wouldn’t recommend it. "