"Our stay at Byaku was one of the most memorable experiences on our Japan trip. The hotel exemplifies Japanese artistry in so many ways, from hospitality to cuisine to design. It was a unique opportunity to stay in an historic region in a beautifully renovated historic Japanese structure. "
"Our stay at Byaku was one of the most memorable experiences on our Japan trip. The hotel exemplifies Japanese artistry in so many ways, from hospitality to cuisine to design. It was a unique opportunity to stay in an historic region in a beautifully renovated historic Japanese structure. "
"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."
"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."
"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "
"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "
"Food was excellent and staff were very friendly and helpful, although didn't speak much english. The only downside was the facility was a bit worn -stained carpets, peeling wallpaper, and musty smell "
"Food was excellent and staff were very friendly and helpful, although didn't speak much english. The only downside was the facility was a bit worn -stained carpets, peeling wallpaper, and musty smell "
"We had an incredible experience. The property is gorgeous, modern, clean and charming. The internal Japanese garden is a work of art. The staff is wonderful and always available to help. we decide to go back and bring our children with us next time. "
"We had an incredible experience. The property is gorgeous, modern, clean and charming. The internal Japanese garden is a work of art. The staff is wonderful and always available to help. we decide to go back and bring our children with us next time. "
"We enjoyed our stay at susuranso,
The staff were so helpfull , even organised tickets for komagatake ropeway for us.
The hotel is very clean and has great views of the surrounding mountains."
"We enjoyed our stay at susuranso,
The staff were so helpfull , even organised tickets for komagatake ropeway for us.
The hotel is very clean and has great views of the surrounding mountains."
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."
"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."
"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."
"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."
"Had an Onsen in the hotel which is very convenient. We were able to use it several times a day and it had a great view of the sun rising and setting while soaking. We didn’t have many other guests when we were there so really had it mainly to ourselves. "
"Had an Onsen in the hotel which is very convenient. We were able to use it several times a day and it had a great view of the sun rising and setting while soaking. We didn’t have many other guests when we were there so really had it mainly to ourselves. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We stayed in the Standard Double Room, Non Smoking (No Extra Bed, 18 sqm). The room was clean, practical, and slightly more spacious than typical business hotels. The bathroom had a small bath tub, which is customary, and a humidifier was provided where you add your own water before switching it on. Amenities such as coffee, toothbrushes, and combs were available at the lobby’s self-service corner.
Check in was smooth and the hotel already had our Expedia reservations prepared. As with most Japanese hotels, copies of our passports were taken during registration. The hotel also provides coin laundry facilities along with vending machines for drinks and beer.
The location is convenient, a short walk from Matsumoto Station and within walking distance to Matsumoto Castle. While there is a shopping mall right beside the hotel, it is currently closed. The nearest active mall is further south, closer to the bus terminal.
Overall, Richmond Hotel Matsumoto provided a comfortable stay in a well connected part of the city."
"Feels amazing! Every dollar well spent! First if feels like home for an Asian when you had to remove your shoe the moment you step into the hotel. You can walk bare feet from your room to your lobby and even to have breakfast. Next, the breakfast spread is mad crazy good and value for money ITS A MUST! Remember to add the breakfast option hands down!
Room is clean, toilet is great as well!
Next, the public onsen for guest is also pretty chill! Would book this hotel again for sure!"
"Room is huge by Japan standard, a great resort feel.
Did not used the Pool.
The staffs were really helpful and quite observant!
Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap.
The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."
"Fantastic stay which totally exceeded my expectations!
Location:
* Convenient: about 5-7 minutes walk from Matsumoto Station and Matsumoto Bus Terminal
* About 15–20 minutes walk from the main attractions like Matsumoto Castle
* Lawson and Family Mart convenience stores at your doorstep
* Safe and quiet neighbourhood
Rooms:
* The room was surprisingly spacious and very clean
* Beds are really comfortable
* The hotel provides guests with their owj junbei to wear in the room and around the hotel premises
Amenities and service:
* Staff were very friendly and helpful; check-in was a breeze
* I was totally amazed at the buffet breakfast which featured such a delicious variety of Japanese dishes. Really really good and one of the highlights of my stay
I would strongly recommend this hotel to anyone staying at Matsumoto!
"
"Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet. "