Find hotels near Sun Life Building, Montreal from SAR 584

"The first night of our stay our room temperature was quite warm (hovering around 26), but we were too tired to deal with it. The second day it reached 28C which was uncomfortably hot. We called the front desk for the first time around 1pm and asked for someone to come check our thermostat - nobody came. We called a second time around 3:00 and requested the same - again waiting so we could accommodate maintenance - nobody came. It ultimately ended up being a waste of our entire afternoon and resulted in no solution or communication whatsoever. As we were leaving for dinner around 7:30 we noticed a memo was newly taped near the elevator door stating that the “unexpected warm weather meant warmer rooms as the buildings central air would only allow either heat or air conditioning and guests were ‘invited’ to turn off their thermostats”. This was incredibly frustrating, I understand some things are out of staff control (ie. the weather) - but a simple call to the room to let us know they wouldn’t be coming and to explain the situation would have been much appreciated, rather than us finding out hours later by way of an impersonal notice. Around midnight of that evening we called a third time to ask if someone could unlock the window at the very least - which they did, and that finally made some difference. But it had put a damper on our stay by that point."

"Overall I didn’t mind staying at this hotel, the two main things I was dissatisfied with are firstly, the ac in the room did not work, luckily it wasn’t too hot or cold for the duration of my stay, secondly the room I was in had transparent blinds that let a lot of light through from the parking lot, other than that the hotel met my needs and surely I just got one of the lesser rooms of all they have to offer. For the affordable price and location it was good enough"

"Very nice and clean hotel. Loved the size of the room and the washroom and also very modern! The staff was courteous and very nice. Parking is a plus and very convenient! Great location, close to Bell center which was wonderful! Thank you"

"Great hotel especially if you are traveling with family. The small kitchen area is great and the bedroom you can close off is perfect for kids. Only down side was we couldn’t use the provided parking garage because we had an suv and it was too tall for the garage but there is one just across the street that’s nice. "

"1elevator out of 2 not working. Bathroom clean however shower bar rusty with peeling wallpaper. Had to walk up one flight of steps because the elevator does not go to the top."

"The facility is 2-star, especially given its old furnishings. However, the room is spacious, has basic amenities, and located conveniently mid-town. Breakfast provides hot meals, and is very generous in its portions."

"Room was clean, location was good but terrible customer service. "

"Great shower, b d was too soft, air con was poor. Very good service, so so breakfast"

"sure"