Find hotels near Sullivan County Dramatic Workshop - Rivoli Theatre, South Fallsburg from SAR 465

"I had a very disappointing experience with this hotel’s customer service. I had an issue with my account, and the front desk kept avoiding responsibility, saying they couldn’t adjust the charge until another department reviewed the ticket. There is no direct customer service phone number — everything is handled through SMS and email, which made resolving the issue incredibly frustrating. Communication was slow and unhelpful. Honestly, this was the worst customer service experience I’ve ever had at a hotel."

"Room was very clean, staff were friendly."

"Horrible- "

"Highly recommended. Any issues resolved in an instant. Definitely coming back again!"

"Owner was very accommodating for us and upon arrival the place was so clean, warm and inviting. Everything was thought of and we didn't need to bring anything but us and clothes! We will be coming back for sure, with the pup this time! "

"Perfect stay. Thank you!"

"Great communication with the property manager. Great disappointment in the property: Not clean, musty smell, insects and mildew.The property manager was kind and understanding and that was much appreciated, however, we’ll not be coming back."

"Very responsive of any questions, adorable cabin, nice touches throughout, very quiet. Loved it!"

"The landscape is beautiful. There’s much to explore. It is a convenient location. The fire pit was a highlight. Toasting marshmallows and grilling. The house is tastefully decorated. The water pressure in sinks and showers is very very slow. The layout is a bit of a maze. There’s a center staircase that splits. Half of the sleepy areas on two side. The description of 10 bedrooms is deceptive. Each of the bedrooms has a lounge area. These areas are spacious and have sofas that fold out; not bedrooms. Good for kids. You need to walk through these area to reach the staircase lending itself to little privacy. We thoroughly enjoyed our stay. The kids and grandkids had a three night slumber party. It was very nice. There are finishing touches, like towel bars and bedroom outlets that I assume will happen soon. It seems like the renovation and upgrades to the property are in the process. "