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"Clean room and friendly staff"

"Cannot fault this hotel , great location too. The only niggle I have was having to pay for parking. We parked on the nearby multi storey which cost us £20 for the weekend."

"Turned down the bed & the sheet was filthy. Covered in marks & hair! Staff did come & change the sheets but not pillow cases! Didn’t realise at first! There was lumps of dust on the floor as well. Light fitting over the sofa didn’t work at all. Had air con in the room (18 degrees) as it was really hot in there & when I got back the cleaners had turned it on hot (30 degrees). So had to start again cooling the room down! There was a mini bar, with no info at all. No prices or advice on if it was free. Our room wasn’t too bad, but friends room was so dark! & other friends had to move as the room smelt really badly! Breakfast was very tasty & amazing choice. & staff were very helpful & friendly. Free drink at the bar was a really nice touch. "

"Considering the hotel is only open for beds rooms it was in a decent condition just a little dated"

"The room was so small, and window was facing lots of pipes and noise was terrible Two people could not walk the room at the same time. Storage / wardrobe hanging the cloths was limited as there was a safe below, complained but they could only offer a room the same size, in the end we left a day early because we could not deal with another night"

"great room - great staff - great breakfast"

"After getting checked in by a not very helpful member of staff and paying the car parking charge we made our way up to our room via the stairs as one of the lifts was out of service and was a big queue for the other one. We entered the tiny room that you get provided, checked out the bathroom and it was grim, full of mould looks like someone had peed in the shower and just generally untidy. Went back to reception lugging all our stuff back down the stairs to ask for a new room, was met with the same unhelpful staff member who didn’t even seem like she wanted to change our room until the other staff member stepped in and said to change the room. New room wasn’t the best either with some staining on the curtains which I don’t even want to think what it was and a shower which you had to turn off 4 times throughout the shower to let it drain, but we couldn’t be bothered with the hassle of going back down so put up with it. The rooms look very tired and are very small definitely not what you expect from a 4* hotel I assume they only get that rating from the rest of the facilities they provide? Went downstairs to grab our free drink we got given for the problem with the room to be met by a woman on the bar who clearly didn’t want to be in work that day with the reception we got from her! Next morning we got woke up by drums coming from downstairs not sure what was going on, but the rooms are no where near noise proof at all so I recommend bringing some earplugs."

"Great value for the price and the quality of surface you get. Cannot complain. The hall way at night does looks a bit like a haunted movie due to the way the motion sensor for the light works and the bluish emergency exit lighting."

"I really like this hotel nice beds clean welcoming great parking. The only thing I missed was a PowerPoint close to the bed. Terribly minor point"