"Overall, I would say it’s a very good resort (particularly the epic Maro World kids club/centre!), let down by poor rooms and unfriendly/unhelpful staff. My recommendation, go to the resort but stay in one of the other Valamar hotels like Tirena. To break it down more:
Rooms – Most of the rooms are old and tired. They are never worth the money that they charge. We had two classic rooms but in one the air-con wasn’t working properly. We got moved on day 2 and there was a terrible smell in the bathroom. So on day 4 we got moved to the newly decorated v-level rooms with a full sea view. These are nice but they have just put a bit of lipstick over the old rooms.
Resort – You can use both he Lacroma and Tirena pools and the President Beach. The Tirena pool is brilliant for families, with the exception of it being a bit too deep. You get two big slides and a baby one. We didn’t really like the beach as it was really crowded. Where things get epic is Maro World. I cannot explain how good this is but I doubt there’s a better kids centre and kids club in Europe.
Food – The food was ok. I found it to be uncreative with only very small changes each night that make it feel almost like the same thing. The desserts are also pretty poor. But generally the quality of the mains is good. For breakfast the real shocking thing is how poor the juices are (they are diluting juice and not real juice). And the selection of cereal is really poor, which is stupid as cereal is so cheap."