Find all hotels by The Coaching Inn Group in Stockton-on-Tees from SAR 496

"all good"

"Lovely friendly staff. Lovely clean room. Lovely fresh bedding. Very comfy beds. Delicious breakfast. Highly recommend staying there."

"Really didn't enjoy our stay. The room was dirty especially around the windows and in poor state of repair with multiple chips in the basin. We had to climb a very old spiral staircase to get to the room which would be an issue for anyone with mobility issues. Finally we were given a choice of breakfast either at 7.15 am or 10.15 and nothing was available in between."

"Spotless room lovely staff everything you need close by within walking distance shops restaurants pubs just be careful at night time I wouldn’t recommend going out alone "

"Stuart met us on arrival and was so helpful. Taking the time to advise us on best ways to go into town, and then changing our room to one with a separate shower rather than over the bath which was better for my husband. He arranged a taxi for us on departure day and was just so nice. All of the staff were friendly and helpful and the room was spotless."

"Tiny single room reminded me of student accommodation - bathroom better than the bedroom (& approx same size). Shabby carpet & stained wall. Cost £129 for one night room only mid week - overpriced & disappointing "

"We had a problem with our second day: the room had been double booked and two older ladies entered my sons room and scared them to death"

"If you’re disabled or just an older guest beware the rooms have not been reviewed by an appropriate person. I found the bathroom a death trap. No grab rails in the shower but the worst was the slippery floor in the toilet with nothing to grab onto when struggling to arise from the toilet. My husband had to help me but not before on making an attempt my feet slipped and I finished up with a nasty fall and a now painful back. At 2am I had to ring reception I was frozen- the radiator didn’t work and I couldn’t sleep the duvet was Summer weight, I had my coat on the bed and wearing tights and cardigan. Eventually I decided to contact reception or go home. The young man sorted my problem and brought me a portable heater and mended the radiator. He was very pleasant. The phone of course didn’t work I had to use my mobile. Otherwise the room had a lovely view and was large and I’d love to return . The staff were very helpful and pleasant, I feel it fair to warn other future guests. "

"Aircon units outside are quite noisy The carpet was wet in one area of the room"