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"The pool, sauna and hot tub areas were closed and we weren’t made aware of this ahead of time, which for us was significant because my husband is disabled and could not get to the up the hill location of the alternate location for the sauna, pool and hot tub. Additionally, the alternative location was open until just 15:00. Which didn’t work for my daughter who works remotely. So the trip we planned didn’t end up being the trip we planned. We were offered a refund of sorts, but a simple “heads up” would have been much preferred and would have saved our family birthday trip for my husband. The room was loud in that you could hear neighbors, but the view from our balcony and the hotel food was excellent."

"Excellent"

"The rooms were clean and had lovely views of the river and mountains. The breakfast was fabulous- lots of choice and lots of room! The staff were helpful and friendly. We only stayed one night but we enjoyed it! Thanks."

"Underground parking is available, short walk to train station for shuttles to Zermatt."

"Great place, everything I needed. The staff were so nice and helpful."

"Great stay. We would have stayed longer if our trip allowed. Close to the train station to enable us to get to Zermatt, but better value. Great sauna!"

"Very nice and cleaned room. Walking distance from Train station. Breakfast was okay. Parking is available at the property "

"Great location with Spa and really great staff. Local recommendations were spot on and one of our favorite places we stayed in 30 days of Europe. "

"The view from the town-facing balcony is awesome. The staff is very friendly and helpful, the hotel itself is fine, just a bit dated. "