Search Cottages in Staten Island

"Room was a good size, and bed comfortable, but decor was dated, as was TV that had only a few channels and needs upgrading. "

"There was limited breakfast and food options, but overall the hotel was good. "

"TERRIBLE EXPERIENCE. UNACCEPTABLE. The service at both check-in and check-out was absolutely DISGRACEFUL. Extremely rude staff, zero courtesy, zero professionalism. I am a World of Hyatt member and stay at Hyatt properties frequently. I have NEVER been treated this badly. Not even close. This was by far the WORST experience I’ve had with the brand. I do NOT recommend this hotel. The room smelled like cigarette smoke, completely unacceptable and we had to request a room change immediately. The elevators were dirty and clearly not well maintained. But the most shocking part? The HORRIBLE attitude of the staff. Completely unacceptable for a hotel of this level. I will NOT be returning to Hyatt Grand Central New York. Ever."

"Good "

"AC did not work, eyelash on pillow, and hair on shower wall. Elevator card reader faulty. The lobby fragrance is overwhelming after a day or two. But…i guess you get what you pay for. It is really central to tourist areas."

"staff were incredibly nice & helpful!! my room was clean & nice. will come again!"

"Perfect location in close to Times square, the theater district, and all the excitement of NYC. Breakfast was plentiful will full breakfast - eggs, bacon, breads, hashbrowns, etc."

"Lovely stay! "

"Breakfast should be included in your stay "