"Second time staying here. Nice room with all the facilities you need. Bed a bit small. Getting in the property using the GOKI app they said to download didn’t work. Stuck outside for 15 mins trying to get it to work. All info requested entered but still said not checked in. In the end used the key code. All in all can’t fault it really, location right in the centre of Harrogate. I park in west park car park on tower road next to Travelodge as 24 hour parking for £9.00."

"The room is very spacious and clean"

"We where very happy with all facility. Overall the only problem we personally was the 3 steps going in and out of the property. The last step out is very steep and would have liked something to hold on too"

"Thermostat was a little challenging to use. Aside from this, the flat was clean, and very accessible area"

"This is not a luxury house. Cheap second hand uncomfortable furniture, a smelly oven that may not have been cleaned for years (if ever???) and crockery that we needed to wash before we used it. We are not fussy people, but clean and comfortable should be a bare minimum.... Worst of all though was a chirping smoke alarm on the first floor landing, indicating a dead battery. On closer inspection, there wasn't even a battery fitted!! I offered to replace it if the owner couldn't arrange it for...

"Excellent stay until check out. Had paid on arrival for the 3 rooms and parking. On check out I was then informed that there had been a mistake when we checked in and that I owed a further £3 for 2 of the rooms. Considering how much I had paid for 3 rooms with balcony for 2 nights and because it was the venues mistake it would have better customer service to write the £6 off."

"Very convenient and spacious apartment - the only one on the 5th floor. Lovely to be able to sit on the balcony in the very hot weather, as the flat was quite hot. There is a fan but it wasn't particularly effective. Plenty of storage space, a huge TV and big living area. Comfortable bed. A few minor niggles - the flat feels a bit tired. Loose carpet in the hall, and loose floor tiles in the bathroom. The bathroom extractor fan did not seem to be working. Some of the venetian blinds were...