""Good property, well connected with metro stations nearby. However, toilet paper was very limited, there were no cloths in the kitchen, and the only one available when we arrived was very dirty. There was no broom for cleaning, and everything had too many instructions about not moving or touching things.""

"The property for us was very clean, well diverse, and had friendly and helpful staff. The location couldn't have been better suited with public transportation around London within a few minutes. All necessary stores was within walking distance, including restaurants, supermarkets and even a huge shopping mall. There is also lots of Caribbean (West Indian) heritage in the area and the hotel honored that with some rooms named after some Islands."

"Clean room. Big bed. There was no elevator but still nice. Updated bathroom. No air conditioner but there was one installed into our unit"

"The rooms were really spacious and nice. We liked the extra space and having a kitchen with a baby."

"The place opened up a year ago. Easy to get to on the tube from Heathrow Airport on the Picadilly line. My six nights stay was a delight. The studio offers a homey experience. It is a pleasure to read or listen to the music and the common space by the reception which is nicely decorated. and feels like a living room. The staff was extremely friendly and welcoming."

"The other reviews aren’t exaggerating, the rooms are quite small but nice and clean. Visited during a heatwave and they do not have ac, but they do provide a fan for the room. Very nice to have the few kitchen appliances and amenities that they did."

"I liked the place and its location, walking distance to Pimlico station. It was very clean and easy to access."

"The exterior of this hotel is very nice, but that was about the only positive. The lobby is incredibly small—more like a closet than a lobby. More than three people in the space at once feels crowded. Check-in took much longer than expected because, even though there were multiple employees, they only had one computer available. The elevator is also located in this tiny space and is only large enough for one or two people with luggage, so be prepared to use the stairs. The room itself was nice,...

"Rooms do not have AC instead you are given a fan , which isn't sufficient when it's 31 degrees outside. Water pressure was low in our room so we could not shower until after 2pm despite reporting the issue at 10am. The room we were given was on the ground floor and did not have an outdoor area therefore we were unable to use this to dry our clothes outside in the warm weather. The photos of the rooms make it look like every room as some outdoor space. Washer dryer supplied was not good quality,...

"great location"

"Great property, very clean, modern and very close to all public transportation. Access to property was easy. Amenities were very impressive. Lots of good restaurants in the vicinity. We saw few folks complain about train noise but with air conditioning on, we didn’t feel any noise. Overall a great & well managed property. We will definitely recommend it."

"They did provide 2 rolls of toilet paper but for a family of 5 that was not enough for 8 days and you had to purchase your own. The washer/dryer took over 5 hours to wash and dry clothes and typically they weren’t even dry when done. Our downstairs neighbors smoked pot every night which made it impossible to enjoy the balcony. If traveling from USA be sure to realize there is No A/C hardly anywhere in London. The beds were comfortable at least. No wash cloths provided either but there were...