"The apartment was well equipped, and very spacious. Two bedrooms, two bathrooms, dishwasher, washing machine, etc"

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"Easy to find Hotel. Parking was great. Co-op supermarket very handy next to Hotel. Beds were comfortable. Good value for money. Would recommend"

"Lovely apartment in a quiet neighbourhood, right next to Lammas Land playground and pool - perfect for a toddler in a heatwave!! Straightforward walk into town to visit museums and university, we really had a lovely visit. Beds were comfortable and kitchen had most of what we needed, some furniture a bit tired but with a lovely courtyard to relax in the evening. We would stay again!"

"I am sorry to say that our stay was unexpectedly very bad. Even as we checked in the property was cold. There was NO HEATING and no HOT WATER. After many tephone calls we were told that the we boiler was not functioing. We were given grossly inadequate heaters which did little to correct the situation. It completely wrecked the evening which was the celebration of my wife's 70th Birthday. Our first night was a nightmare with no ability for us and our guests to have shower for two full days even...

"We needed somewhere to stay near Luton for one night, this was perfect, easy to find and park, quiet, just on outskirts of town and a good price "