Search Farmstay in Springport

"Room was dirty and poorly maintained"

"The room was disgusting. The nightstands and other surfaces were not wiped down. There was a spot of what I hope was dirt on the bed. I arrived so late that I knew staff wouldn't be available to clean my room, so I resolved to shower and remove the dirty blanket. Sadly, when I entered the bathroom, it was worse than the room. The counter had spots of dried toothpaste from another guest, the lotion that was previously screwed into the wall was on the counter with the screws still attached, there were visible black spots on the lotion and soap, and it looked like there was black mold lining the shower. To make matters worse, the soap, shampoo, and conditioner were covered with short, coarse, dark hairs that I hope were someone's underarm hairs. When I mentioned my concerns to the front desk staff in the morning, they simply stated there was nothing they could do for me. I was hoping for some semblance of hospitality after the terrible stay. Instead, after a terrible breakfast and a terrible night, I was sent away with nothing except for a subpar apology. When the front desk attendant tried to show the housekeeper the photos I took of the room, she said no and walked away to smoke a cigarette. "

"Pretty shoddy overall. No room cleaning. Very noisy at night. Room rate higher Saturday than Friday for no explained reason."

"The front desk person was really sweet and helpful when we checked in. Room was super clean, bed very comfortable and was everything we needed for a good nights sleep. If there were one thing we could suggest, is that the Breakfast Bar would open earlier on weekends, or at least a few smaller things could have been put out for those earlier travelers (fruit, yogurt, etc....) It didn't open until 7am. All else was great! Thank you!"

"I stayed on the first floor, all the way to the right at the end of hall. I had NO HOT WATER at all, and very little water pressure when I tried to use the shower the next morning! I had to check out without showering that morning because I had to get to a project meeting. When I checked out, the attendant stated that they thought they had the problem fixed and that they thought it was on the opposite end of the first floor. He took my name and number and said he would notify management. The stay was on 4/7, and I have not been contacted as of yet. A simple refund or a free night would be the appropriate way to remedy the situation."

"The breakfast was VERY FRESH. And the staff was totally AMAZING! If I’m ever in Battle Creek, Michigan again I will most DEFINITELY be staying at this CLEAN AND FRESH facility!!! Thanks "

"Snack bar and cafe was convenient. Hot tub was nice. Good customer service. Quiet, clean rooms."

"Construction going on in lobby. But overall clean and quite "

"Friendly staff, clean property, rooms are up dated and very clean. Great amenities"